Dialdesk CRM is a fully customizable tool you can use to streamline your customer communications and other operations. This tool can be plugged-in with your existing tools or processes; any functionality or tool can be added or removed to get a tailored experience.

Artificial Intelligence (AI)

 

Dialdesk CRM is powered with Artificial Intelligence to enable your customer service team using chatbots and natural language processing. We use customer data to analyse behaviours to provide real-time, intuitive and well-informed communication.

Omni-Channel Integration

 

With omni-channel integration, your customers can contact you through multiple channels that seamlessly connect, so your customers can pick up a query from where they left off on one channel and continue the experience on another.

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