The SMS and email gateway integration is just amazing and super easy to customize. The customer can himself set the welcome messages and can readily transfer the email, SMS or both to the concerned department.
Make a hit with getting real time live reports. There is a huge statistics which is being displayed once you log in to the assigned dashboard. You can get a complete report on different analysis aspects and so on. Whatever
Our state of the art Interactive Voice Response System is flawlessly and precisely designed for automatically answering the phone calls using pre-recorded menus & prompts. It efficiently responds to the inputs entered by the callers and fast accessibility and receptiveness
Dialdesk is the first-of-its-kind customer service solution for businesses of all sizes and domains. We offer solutions that are customizable at all stages; can be integrated with any existing CRM or process, and upgraded at any time.