Work Flow Management

It’s time to scale up your productivity with effective work flow management. Defining the flow of calls is easier and manageable. The calls can be easily routed within your own internal department catering to different requirements of customers. Therefore the analysis of any bottlenecks can be done easily and focusing on the more productive area is now possible. The entire work flow management can be time based, department wise and based on the need created.

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Customer Care Number

Diverse Options to Interact With Your Valued Customer. You have the liberty of choosing from a vast range of Toll Free, UAN, Mobile, and Landline to assist your valued customers.

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SMS and Email Gateway Integration

The SMS and email gateway integration is just amazing and super easy to customize. The customer can himself set the welcome messages and can readily transfer the email, SMS or both to the concerned department.

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Live Report

Make a hit with getting real time live reports. There is a huge statistics which is being displayed once you log in to the assigned dashboard. You can get a complete report on different analysis aspects and so on. Whatever

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