Work Flow Management

It’s time to scale up your productivity with effective work flow management. Defining the flow of calls is easier and manageable. The calls can be easily routed either to your own internal department or can be directed to the DialDesk professionals. Therefore the analysis of any bottlenecks can be done easily and focusing on the more productive area is now possible. The entire work flow management can be time based, department wise and based on the need created.

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Email Gateway Integration

The SMS and email gateway integration is just amazing and super easy to customize. The customer can himself set the welcome messages and can readily transfer the email, SMS or both to the concerned department.

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Customer Care Number

Diverse Options to Interact With Your Valued Customer. You have the liberty of choosing from a vast range of Toll Free, UAN, Mobile, and Landline to assist your valued customers.

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Campaign Output Tracking

With campaign output tracking, it's easier to track the performance of a specific campaign. The client can accurately track the campaign results with the help of CRM. Thus the customized campaigns can be finished off with a perfect payoff.

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