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CUSTOMER-JOURNEY

Most Critical – Do’s and Don’t of Customer journey mapping

Posted By Saikumar Dhulipala | March 25, 2021 | No Comments

If you’re mapping your customer journey, there are plenty of things to bear in mind – and plenty of pitfalls to avoid. While customer journey mapping is not a brand new idea the last few years have seen a real increase in the impact the concept is having...

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