Improving the customer service experience for your customers is a critical component of creating a positive brand image and driving […]
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“Excellent customer service is the number one job in any company! It is the personality of the company and the […]
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“Just having satisfied customers isn’t good enough anymore. If you want a booming business, you have to create raving fans.” […]
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Chatbots are computer programs that can converse with humans in natural language. They are used by companies to interact with […]
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is the apt framework developed for deploying the right mix of People, Process & Technology in a business with a clear eye on increasing lead conversion, reducing customer acquisition & management cost, and winning customers for life.
