Being able to understand your customers and respond to them based on their needs is a crucial skill in the […]Read more
With the 24/7 customer service culture that pervades today’s world, it’s no wonder that so many people are looking to […]Read more
Running a business is hard enough without having to worry about customer support. But if you find yourself struggling to […]Read more
Customer support may be one of the least appreciated departments in any business, but there is no denying that it […]Read more
Customer service is a vital part of any business. The reason is simple: people will only stay loyal if they […]Read more
is the apt framework developed for deploying the right mix of People, Process & Technology in a business with a clear eye on increasing lead conversion, reducing customer acquisition & management cost, and winning customers for life.