Customer service is vital to the success of any business, but in the healthcare industry, it’s even more important. Healthcare […]
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Customer service has changed over recent years – businesses in every industry, from food delivery to e-commerce, have realized that […]
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Being able to understand your customers and respond to them based on their needs is a crucial skill in the […]
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With the 24/7 customer service culture that pervades today’s world, it’s no wonder that so many people are looking to […]
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is the apt framework developed for deploying the right mix of People, Process & Technology in a business with a clear eye on increasing lead conversion, reducing customer acquisition & management cost, and winning customers for life.
