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5 Commandments Of A Good Customer Support Agent: Part 2
5 Commandments Of A Good Customer Support Agent -Part 2

In the first part, we went over the five best commandments of a good customer support agent. Now, we’re going […]

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5 Commandments Of A Good Customer Support Agent: Part 1
5 Commandments Of A Good Customer Support Agent-Part 1

Being a good customer support agent is like being a good artist and a good scientist rolled into one! You […]

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Organic Ways to Boost Employee Engagement in Customer Support
Organic Ways to Boost Employee Engagement in Customer Support

Customer support may be one of the least appreciated departments in any business, but there is no denying that it […]

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Tips For Writing Effective Meeting Minutes
5 Deadly Mistakes to Avoid When Writing Meeting Minutes

“One of the greatest failures of every generation is that it refuses to read the minutes of the last meeting.” […]

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