Case Studies

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Global Smart Mobility Solution Provider Expands 5X With DialDesk Cost-Efficient Solutions

The brand is a leading clean energy company that offers electricity, EV charging, and smart solutions to improve resource efficiency to its customers.

Solutions

At DialDesk, we understand that every industry and brand is different. That's why we specialize in designing bespoke solutions that improve our clients' core customer experience. Connect with us today to see how we can help you streamline your customer management and reduce your overall costs and increase your bottom line.

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How DialDesk Helped a Global Pizza Chain Increase Repeat Orders by 15%

It is one of the leading global pizza chains. In India, they’re based mainly in Mumbai and have around 20-25 outlets.

Solutions

At DialDesk, we understand that every industry and brand is different. That's why we specialize in designing bespoke solutions that improve our clients' core customer experience. Connect with us today to see how we can enhance your customer experience and reduce your overall costs and increase your bottom line.

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DialDesk Creates a Radical Conversion Boom for This Premium Hotel Chain

The hotel chain’s primary focus is on delivering customer satisfaction through top-notch hospitality solutions.

Solutions

At DialDesk, we understand that every industry and brand is different. That's why we specialize in designing bespoke solutions that improve our clients' core customer experience. Connect with us today to see how we can enhance your customer experience and reduce your overall costs and increase your bottom line.

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How a Premium Real Estate Brand Boosted CX With Synergy of Fractional Manpower & Cut Throat Technology

The company has been in existence for more than 5 decades and is one of the largest publicly listed real estate companies in India, with residential, commercial, and retail properties across the country.

Solutions

At DialDesk, we understand that every industry and brand is different. That's why we specialize in designing bespoke solutions that improve our clients' core customer experience. Connect with us today to see how we can help you streamline your customer management and reduce your overall costs.

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LEADING ECOMMERCE BRAND TRANSFORMED CX WITH DIALDESK COST & CUSTOMER CENTRIC SOLUTIONS

The brand is one of the leading e-commerce players, bringing local as well as established brands on one platform. This e-commerce brand helps local retailers connect with customers in different categories, including restaurants, fashion, beauty, grocery, spa, gyms, etc.

Solutions

Dialdesk's impact on the productivity of the brand's customer support was significant. We not only saved on costs, but also helped resolve tickets quickly and efficiently. Our team was able to provide the best possible solution to their client's inquiry and complaints, which was more than their earlier customer support partner.

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Leading Cement Company Achieves 10X Business Growth

A Fortune 500 company and one of the leading cement brands in India has expanded its business with time and connected more effectively with customers. This company has been in business for over 80 years and has been a leader in the domestic cement industry.

Solution

One of the biggest issues that dealers and sub-dealers faced was language barriers. DialDesk helped to solve that problem by providing multilingual support (13 Indian languages) to provide hassle-free communication.

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LEADING BEAUTY & PERSONAL CARE BRAND

It is a rising cosmetic company gaining competitiveness in India. They offer a variety of ranges that include skin, hair, and body care products designed to enhance and prolong the beauty of users.

Solutions

Dialdesk designed a comprehensive roadmap to help the brand align its vision with defined milestones and anticipated outcomes. The approach ensures the thorough attainment of goals and the prediction of outcomes crucial to business growth.

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Leading Logistics Brand

The leading logistics solution provider needed field manpower in bulk in a very short span of time.

How DialDesk empowered their HR team using right tools & technology and reduced their hiring cost by upto 72%

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