If you have a sales team that works on-field or is working remotely to generate sales for you, then you just can’t do without a Mobile CRM
A mobile CRM is a version of your CRM solution which can be accessed from a mobile device (e.g. a smartphone or a tablet). It enables you to access up-to-date information about your customers and potential customers on a real-time basis. It helps your sales force work smarter and faster.
The mass migration of internet users from desktop to mobile devices clearly indicates that people expect real-time information to be accessible from anywhere. Mobile accounts for approximately half of the web traffic worldwide. In the third quarter of 2020, mobile devices (excluding tablets) generated 50.81 percent of global website traffic, consistently hovering around the 50 percent mark since the beginning of 2017.
This is because mobile CRM development services allow its users to access their data no matter where they are, allowing them to run their business on the go.
A sales app not only makes tasks easier for your sales team. It also allows them to approach the prospect with much more information and clarity, which has a direct effect on their closure rates.
In an ideal world, a need for this feature would not arise. But, in some cases, a mismatch between the number of meetings a sales rep says he’s done and the number he’s actually done may occur. To avoid conflict, mobile CRM can help you monitor and track each meeting that the agent has done over the day. Increased transparency equals reduced discrepancy! The mobile app has features like Geo-tagging and Geo-fencing which facilitates genuine reporting of your sales team.
A prospect is no longer just a name and a phone number on a card in your database. They are a collection of online tracking data, their social profiles, company information, account history, number of employees, turnover, and much more. All this data provides sales reps with an exciting opportunity to provide a more personalized sales process than ever before. However, all this is of no use if you are not able to access the meaningful information that you need the most.
Salespeople are already mobile in their daily lives and it is only a matter of time before all sales reps begin using mobile technology to gain a competitive advantage in their business. Companies that see this shift coming and get out ahead of the curve by enabling their team to fully embrace mobile in their sales process will reap massive rewards and recognition. With increased efficiency, streamlined and automated workflows, and staggering productivity efficiencies, mobile sales teams will dramatically outperform their desktop counterparts. The future of sales team is mobile.
is the apt framework developed for deploying the right mix of People, Process & Technology in a business with a clear eye on increasing lead conversion, reducing customer acquisition & management cost, and winning customers for life.