Why startups should consider outsourcing?- Lets check some success stories

If figuring out how to grow and effectively manage an In-House team seems like a huge obstacle and will largely distract you from growing your business, it’s a good investment to join hands with a reliable outsourcing partner because as per the old saying, the recruitment is like fishing, you need to go there, where are fishes and not too many fishermen.

In addition to it, you want to hit the market after making your mind ready to start up a business, you don’t want to waste months looking for a viable developer and recruitment process because the ideas should not wait for such hurdles when there are trusted outsourcing is available.

Apart from recruitment and developing, cost advantages of outsourcing cannot be underestimated, if you can get access to an outsourcing partner who has experience of nurturing talent pool over the years and serving for the business across verticals, and eventually which is more affordable too, a start-up should take advantage of that

When starting up a business or idea, the aspiring entrepreneurs always have a lot on their plates but a little time to do all. They envision hundreds of ways to make the start-up successful but can’t solely focus on it. That’s why the most well-known brands consider outsourcing to vendors, who specialize on those tasks, and that too with cost-effectiveness ensuring better ROI

As the owner of a start-up business, one should know that their time is gold, wasting a minute out of this could cost huge to your business, the best move to avoid such a scenario would be to delegate the task to people who specialize on each field. Outsourcing is the first and foremost solution to the dilemma, hence the start-up should wisely consider a reputable outsourcing partner to give you quality output for a reasonable price

Also, read Key steps to minimize the risk of outsourcing

Success Stories of Outsourcing

Story #1: Procter Gamble

Product companies, such as P&G, have a big challenge performing in a very rapidly changing market. It is critical to bring out a new product ahead of many competitors. So one day, after decades of product race, P&G made a decision to outsource some R&D activities. The result exceeded all the expectations. Outsourcing boosted its innovation productivity by 60% and generated more than $10 billion in revenue from over 400 new products. Today, about half of P&G’s innovation comes from external collaboration

Story #2: Unilever

While growing, transnational companies face dramatic operational problems. Well-known consumer products giant Unilever Europe, over the years, had expanded by country and division. As a result, different business groups and geographies operating across 24 countries were all using multiple ERP systems. In 2005 its leadership team made a strategic decision to integrate the company’s multiple business units into a single and create one ERP system across Europe. Not being a specialist in IT solutions, the company outsourced the development of ERP systems to external parties. As a result, these improvements have directly contributed to the € 700 million annual savings on operational activities.

Story #3: Mark McRae and his 30 companies

Here’s the story you probably haven’t heard of. Mark McRae is one of the Sunshine Coast entrepreneurs in Australia. He has successfully managed and own multiple businesses that is more than 30 companies! Having a wife and three children, he was still able to hire 1,300 people and generated $280 million in online and offline sales for his businesses. He says, that his secret is outsourcing. Mr. McRae wasn’t afraid to outsource to various countries, such as Malaysia, the Philippines, South Africa, the USA, and India. As a result, he enjoyed the benefits of working with global talents.

“Outsourcing can give you access to a dizzying array of highly skilled professionals from all over the world. For example, to produce a professional documentary, I hired a scriptwriter in the USA, film crew from Canada, post-production team in Croatia, and editor in Serbia.”
– Mark McRae.

Story #4: Acer

Acer, the Taiwan-based personal computer maker, has used capability sourcing to make itself into the world’s second-largest PC manufacturer. Since the spin-off of its contract manufacturing operations in 2000, the company has made a big step ahead its competitors. The Acer executives knew it was good at branding and marketing and chose to outsource everything company had a harder time with, like manufacturing. The move led Acer to faster-growing sales and gains in market share. The company now maintains a strikingly lean and flexible operation. Its 6,800 employees represent a workforce less than a tenth the size of its largest competitor.

Story #5: JM Family Enterprises

JM Family Enterprises is a diversified automotive corporation whose principal businesses focus on vehicle distribution and processing; financial services and technology products. The company outsourced all mainframe hardware, software and operations because once mainframe usage leveled off at $8.2 billion. The outsourcing vendor immediately optimized operations so that critical month-end financial reports landed on the desks of JM Family executives on time. What hadn’t happened before?

“It was the same hardware. The same data. But they were able to gain efficiencies because they knew how to run a mainframe better than we were ever able to.”
–  Ken Yerves, Senior VP

These amazing stories show, how one good decision can bring great success and development for business. But, as we can see, it was not emotional and rush decisions. Outsourcing must be strategic and deliberate. We will keep sharing such insightful stories for you, keep following!!

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Deepak Kashyap

A CX expert, keynote speaker, and author, Deepak Kashyap has over 25+ years of experience. His talks on the subject are published on most prestigious forums, and his books have helped to spread awareness about how improving customer experiences can boost sales. Deepak is a prominent speaker who shares his expert opinion about customer experience.

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