Cloud Telephony Service Provider in India

Transform Your Communication with Leading
Cloud Telephony Service Provider in India

From virtual phone systems to VoIP solutions, we've got all connectivity needs covered

Quick and easy implementation
Real-time call analytics
API integrations
End-to-End Call Monitoring

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The Best Companies
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Our Cloud Telephony Product Range

Cloud-Based Call Center Software

DialDesk offers seamless customer experience through its Cloud Contact Center solution with minimal investment to streamline complex business communication for enterprises, startups & SMB’s. The solution offers deep insights into the business interactions to empower businesses to take strategic decisions.

Customised IVRS

DialDesk offers Multi-level IVR Solutions for your Business. DialDesk lets you define your personalised IVR flow with IVR scripts in multiple languages, warm greetings, call waiting music, specific actions on different numbers, and more.

Virtual Front Office ( VFO )

DialDesk Virtual receptionist service greets your customer and routes them to the appropriate staff in your organisation. It can instantly organise how your business receives and responds to customer calls. This comes with zero fixed cost, no hardware or software, and can be made active in a very short time.

Missed Call Services

DialDesk’s missed call solution empowers businesses to call back their customers who gave missed calls on their business numbers. The voice transaction is processed through auto-dialer, connecting the prospects with either an automated IVR message, a voice bot, or a live agent.

Remote Calling Solution

DialDesk elevates the efficiency of your employees who are working remotely by setting up a remote work solution and enabling them to attend or make calls from anywhere. We have customisable calling solutions for all business needs.

IVR Blasting

DialDesk offers customised automated outbound solutions which could be Robocalling or human voice-based IVR’s. Our solution enables recorded voice interaction with the customer without human intervention.

Customised Mobile-Based Calling Solution

DialDesk has created customised mobile-based diallers through which your team can do the outbound calling. The solution offers voice recordings, interaction metrics, and much more.

Number Masking

DialDesk Prioritises your customers’ privacy with our Call Masking Solution using an advanced data protection measure established to ensure the privacy of the agent and the caller’s personal details .