For most businesses and organizations, customer support is a top priority. You want to ensure your customers are not only […]
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A satisfied customer is better than an excited one! Make your customers happy and satisfied by facilitating a smooth communication […]
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As a business owner, you probably know that customer lifecycle management (CLM) is the process of managing the interactions your […]
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Writing great support tickets can be a challenge, but with the right approach, it can be a breeze. When customers […]
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is the apt framework developed for deploying the right mix of People, Process & Technology in a business with a clear eye on increasing lead conversion, reducing customer acquisition & management cost, and winning customers for life.
