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Your Call Center Isn't as Effective as it Could Be, Especially in Retention of Customers - Part 2
Your Call Center Isn’t as Effective as it Could Be, Especially in Retention of Customers – Part 2

In the second part of this blog post, we’ll be talking about the rest of the issues that can make […]

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5 Reasons Why Your Call Center Isn't as Effective as it Could Be Especially in Customer Retention - Part 1
5 Reasons Why Your Call Center Isn’t as Effective as it Could Be Especially in Customer Retention – Part 1

In any business, customer retention is key to maintaining a positive reputation and keeping your numbers up. If you’re struggling […]

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Is Cold Calling Dead?
Is Cold Calling Dead?

Are you tired of going through the motions with your sales prospecting techniques and wondering if you could do better? […]

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What is a Call Centre?
6 Simple Tips To Increase Your Business Revenue With Call Centre Solutions

Running a call centre is not just about keeping your customers happy. It’s also about keeping your sales high. In […]

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What is BPO & What does it do? Prime benefits of Automating BPO Operations
What is BPO & What does It do? Prime Benefits of Automating BPO Operations

As any business grows and expands, it’s common to focus on scaling operations. Certainly this is true, but sometimes companies […]

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What is Abandonment Rate? Top 7 Ways To Improve Abandonment Rate
What is Call Abandonment Rate? Top 7 Ways To Improve Call Abandonment Rate

Lost sales and lower-income are not the only indicators of abandonment. Abandonment even results in a loss of clients for […]

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