With the 24/7 customer service culture that pervades today’s world, it’s no wonder that so many people are looking to […]Read more
Customer relationships are a critical part of small business success. A customer’s satisfaction is the key to any business owner’s […]Read more
Cold email deliverability is a tricky thing to master! It’s one thing to send out a cold email and it’s […]Read more
Customer support may be one of the least appreciated departments in any business, but there is no denying that it […]Read more
Do you want to improve your customer service skills? Do you feel like you could be doing a better job […]Read more
is the apt framework developed for deploying the right mix of People, Process & Technology in a business with a clear eye on increasing lead conversion, reducing customer acquisition & management cost, and winning customers for life.