With the 24/7 customer service culture that pervades today’s world, it’s no wonder that so many people are looking to […]
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Customer relationships are a critical part of small business success. A customer’s satisfaction is the key to any business owner’s […]
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Cold email deliverability is a tricky thing to master! It’s one thing to send out a cold email and it’s […]
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Customer support may be one of the least appreciated departments in any business, but there is no denying that it […]
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is the apt framework developed for deploying the right mix of People, Process & Technology in a business with a clear eye on increasing lead conversion, reducing customer acquisition & management cost, and winning customers for life.
