CREATING SIMPLIFIED, DATA-DRIVEN CUSTOMER EXPERIENCE
To handle communications for businesses, using highest standards, so they can focus on their core expertise.
To be the leading provider offering customer experience solutions to brand conscious businesses at the most affordable costs.
India’s first all-inclusive customer support solution for brand conscious businesses!
Dialdesk started in 2009, with the aim to provide customer service solutions to businesses at an affordable cost. It is a part of Mas Callnet India Pvt. Ltd., a BPO service provider with national footprint and over 15 years of deep experience in providing delightful customer service solutions to businesses using cutting-edge technology.
Customer service is of highest importance in today’s world and omni-channel support is offered by all competent businesses. Dialdesk CRM is powered with omni-channel integration and Artificial Intelligence.
WHY CHOOSE US?
Dialdesk not just supports multi-channel touch-points, but also seamlessly connects all channels to give your customers a unified response through any channel of their choice.
AI & Human Support
Give a human touch powered with Artificial Intelligence, to every communication to your business round the clock.
Scalable & Flexible
Dialdesk is not just limited to specific tools or services, but it is a solution that can be integrated with any CRM or process, and can be upgraded at any time.
Dreamer by nature, entrepreneur by choice! He is a management graduate from IPM, with over 20 years of experience in Sales and Marketing, and Business Process Management. He is a hustler, and finding new possibilities is his adventure.
A software professional with 25 years of deep experience into managing businesses in the field of Computer Training, Software and Hardware Development and Operations. With his deep expertise in the field, it is difficult to impress him with mediocrity.