TOP FMCG brands transformed their customer support by reducing call wait times by an impressive 50% with Dialdesk.
At DialDesk, we understand that every industry and brand is different. That's why we specialize in designing bespoke solutions that improve our clients' core customer experience. Connect with us today to see how we can enhance your customer experience, reduce your overall costs and increase your bottom line.
A leading FMCG brand, renowned for its wide range of high-quality products and unwavering commitment to freshness, nutrition, and customer satisfaction.
At DialDesk, we understand that every industry and brand is different. That's why we specialize in designing bespoke solutions that improve our clients' core customer experience. Connect with us today to see how we can help you streamline your customer management, reduce your overall costs, and increase your bottom line.
The brand is a leading clean energy company that offers electricity, EV charging, and smart solutions to improve resource efficiency to its customers.
At DialDesk, we understand that every industry and brand is different. That's why we specialize in designing bespoke solutions that improve our clients' core customer experience. Connect with us today to see how we can help you streamline your customer management, reduce your overall costs and increase your bottom line.
It is one of the leading global pizza chains. In India, they’re based mainly in Mumbai and have around 20-25 outlets.
At DialDesk, we understand that every industry and brand is different. That's why we specialize in designing bespoke solutions that improve our clients' core customer experience. Connect with us today to see how we can enhance your customer experience and reduce your overall costs and increase your bottom line.
The hotel chain’s primary focus is on delivering customer satisfaction through top-notch hospitality solutions.
At DialDesk, we understand that every industry and brand is different. That's why we specialize in designing bespoke solutions that improve our clients' core customer experience. Connect with us today to see how we can enhance your customer experience and reduce your overall costs and increase your bottom line.
The company has been in existence for more than 5 decades and is one of the largest publicly listed real estate companies in India, with residential, commercial, and retail properties across the country.
At DialDesk, we understand that every industry and brand is different. That's why we specialize in designing bespoke solutions that improve our clients' core customer experience. Connect with us today to see how we can help you streamline your customer management and reduce your overall costs.
DialDesk team has been able to match up to our expectation. DialDesk services have helped us in strengthening our bond with our customers and through their comprehensive and in depth analytical reports and dashboards has allowed us to understand the customer trends more closely than ever. Dialdesk has been instrumental in delivering amazing customer experience to our customers.DialDesk is highly recommended by us.
Customers are our first priority and we would never want to compromise on the Customer Connect Quotient. Therefore when we were on a quest to search for the right BPO partner for us who could treat the customers the same way we do and we found that in DialDesk. Their experience in the field of Customer Relationship Management is huge and their intent to work like a partner is what it makes them special. DialDesk services have helped us in strengthening our bond with our customers and through their comprehensive and in depth analytical reports and dashboards has allowed us to understand the customer trends more closely than ever. DialDesk is highly recommended by us.
When we were in the search for a Call centre/BPO to handle our calls, we were looking for a company who would grow with us and provide the same level of customer service to our customers that we would provide in our company. Mas Callnet india P. Ltd. has not at all disappointed us. As we have expanded our technology to provide the best service we can to our customers, Mas Callnet has expanded with us. The team has worked closely with us and we have a strong working relationship. We are treated as a customer of Mas Callnet and not as a just another client for Mas Callnet. Looking forward towards a long inning of mutual synergies and keeping the bar raised always!
Dialdesk has been instrumental in delivering amazing customer experience to our customers. They have solidly matched our expectations as well as our customer expectations. We have found them to be professional, Knowledgeable, deeply engaged, and always ready to walk that extra mile with us to deliver the best. DialDesk’s exhaustive knowledge in their chosen field and its trusted-advisor approach simply keeps them leagues ahead from the others. We would highly recommend DialDesk services to all who are in a quest to deliver the best to their customers.
When we were in the search for a Call centre/BPO to handle our calls, we were looking for a company who would grow with us and provide the same level of customer service to our customers that we would provide in our company. Mas Callnet india P. Ltd. has not at all disappointed us. As we have expanded our technology to provide the best service we can to our customers, Mas Callnet has expanded with us. The team has worked closely with us and we have a strong working relationship. We are treated as a customer of Mas Callnet and not as a just another client for Mas Callnet. Looking forward towards a long inning of mutual synergies and keeping the bar raised always!
Dialdesk has been instrumental in delivering amazing customer experience to our customers. They have solidly matched our expectations as well as our customer expectations. We have found them to be professional, Knowledgeable, deeply engaged, and always ready to walk that extra mile with us to deliver the best. DialDesk’s exhaustive knowledge in their chosen field and its trusted-advisor approach simply keeps them leagues ahead from the others. We would highly recommend DialDesk services to all who are in a quest to deliver the best to their customers.
DialDesk team has been able to match up to our expectation. DialDesk services have helped us in strengthening our bond with our customers and through their comprehensive and in depth analytical reports and dashboards has allowed us to understand the customer trends more closely than ever. Dialdesk has been instrumental in delivering amazing customer experience to our customers.DialDesk is highly recommended by us.
Customers are our first priority and we would never want to compromise on the Customer Connect Quotient. Therefore when we were on a quest to search for the right BPO partner for us who could treat the customers the same way we do and we found that in DialDesk. Their experience in the field of Customer Relationship Management is huge and their intent to work like a partner is what it makes them special. DialDesk services have helped us in strengthening our bond with our customers and through their comprehensive and in depth analytical reports and dashboards has allowed us to understand the customer trends more closely than ever. DialDesk is highly recommended by us.
is the apt framework developed for deploying the right mix of People, Process & Technology in a business with a clear eye on increasing lead conversion, reducing customer acquisition & management cost, and winning customers for life.
