Brands are increasingly focusing to become more customer-centric by improving customer satisfaction, loyalty, and lifetime value. Companies that provide high value and complex products face unique challenges.
Effective marketing strategies should let you reach your target audience and track the cost and ROI for your brand. To create a successful strategy, you need to do a lot of planning and researches.
Imagine your team isn’t viewed as just a necessary cost but rather as a source of revenue and growth for your company. Moreover, imagine doing all of that while improving customer Experience.
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is the apt framework developed for deploying the right mix of People, Process & Technology in a business with a clear eye on increasing lead conversion, reducing customer acquisition & management cost, and winning customers for life.
