“Just having satisfied customers isn’t good enough anymore. If you want a booming business, you have to create raving fans.” […]
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Customers are one of the most important components and resources of a business. To be successful, they need to know […]
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Since the dawn of time, one of the most significant functions of a customer service department has been handling customer […]
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Chatbots are computer programs that can converse with humans in natural language. They are used by companies to interact with […]
Read moreis the apt framework developed for deploying the right mix of People, Process & Technology in a business with a clear eye on increasing lead conversion, reducing customer acquisition & management cost, and winning customers for life.