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Beauty and Personal Care Brand

It is a fast-rising Indian cosmetic brand which is in the process of rapidly adding customers and making a brand as one to recon with while giving a stiff competition to other leading cosmetic brands in the country.

Solution

DialDesk gave an edge over competition by offering 24/7 customer support services, addressing customer queries day-in and day-out, and assigning the issues to the right department for fast resolutions through a data-driven approach.

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