Back
case study thumbnail

Consumer Appliances Brand

The brand is a leading provider of consumer electronics and home appliances. Their products are marketed across India and even exported to Middle East and Africa, which brings them complaints and queries on call and through email.

Solution

DialDesk turned the table for them by addressing customer queries day-in and day-out, and assigning the issues to the right department for fast resolutions through a data-driven approach.

DialDesk Whatsapp Number