OUR TOOLS & SERVICES
OUR SOLUTION BUNDLES
Our highly customizable customer experience solution helps you choose and pay for only those tools or services that you require.
YOUR CUSTOMER EXPERIENCE PARTNER
Creating Simplified, Data-Driven Customer Experience
Dialdesk is the first-of-its-kind customer service solution for businesses of all sizes and domains. We offer solutions that are customizable at all stages; can be integrated with any existing CRM or process, and upgraded at any time. This means that now you are neither required to integrate separate products from different providers, nor are you obligated to use and pay for a complete package.
Every great business is built on its customers! We have a small promise made to each client that ensures that we provide exceptional customer experience to their customers, just how we would like to receive it.
With our deep experience in the field, we are able to handpick expert services and the most pragmatic tools required to create great customer communication success stories for your brand.
Our Mission: To handle communications for businesses, using highest standards, so they can focus on their core expertise. Every business is different and so are their needs. We, at Dialdesk, understand this and thus, we not just provide pre-designed plans, services or tools to businesses, but offer customized solutions. In this, we carefully analyse the communication needs of a business and craft the perfect solution for them using our tools and expertise. With a deep industry experience, we are able to point out what works and what doesn’t for businesses from different industries.
Our promise of highest standards is carried forward as a value by the people of our organisation, who day-in and day-out strive towards catering to your customers. We pay utmost care in hiring the right people who understand and live up to this promise.
AI-POWERED CUSTOMER SERVICE
A layer of Artificial Intelligence added to customer service using Chatbots and natural language processing by analysing customer behaviour to take real-time, intuitive and well-informed actions.
For the most recent news, stories, case studies, expert tips and more, stay tuned here.
By dialdesk | Apr 16, 2019
CRM (customer relationship management) is a real buzzword of today’s business world: everybody is talking about CRM, almost everyone knows that they can significantly benefit from it, yet only few know which solution fits their business model best.
By dialdesk | Mar 07, 2019
While marketing tools and technologies have evolved, one golden rule of marketing has not: Brand loyalty and reputation are still based on the quality of the customer experience. And there's no better source to tell us how
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